Chi Hair Salon — Frequently Asked Questions
At Chi Hair Salon in Savage, MN, we know guests often have questions before booking their next appointment. That’s why we’ve created this FAQ page with clear answers to the topics clients ask about most:
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How to book an appointment online or by phone
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What to expect from our services, including haircuts, color, balayage, digital perms, and hair straightening
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Transparent pricing details so you can plan with confidence
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Preparation tips before your visit—such as what to do before coloring your hair
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Aftercare advice to help your new style last longer
Whether you’re visiting us for the first time or returning for your regular service, these FAQs are designed to make your salon experience simple, stress-free, and personalized to your needs.
Quick links:
Booking & General
Services
Pricing & Policies
Hair Care & Preparation
Booking & General
Where is Chi Hair Salon located?
We are at 4735 123rd St. W, Suite 100, Savage, MN 55378 — convenient for Savage, Burnsville, Prior Lake, and Shakopee.
What are your salon hours?
Monday – Saturday: 10 AM – 6 PM. Closed Sunday.
Can I book an appointment online?
Yes — choose your service and confirm instantly on our online booking page.
Do you accept walk-ins?
Yes, when available. We recommend booking ahead to secure your preferred time.
What payment methods do you accept?
Cash, major credit cards, and debit cards. Gratuity is welcome in cash or added to your card.
Salon có nói tiếng Việt không?
Có — chúng tôi phục vụ bằng cả tiếng Anh và tiếng Việt để hỗ trợ tốt hơn cho cộng đồng địa phương.
Do you offer consultations?
Yes — complimentary consultations are available to plan your haircut, color, digital perm, or straightening.
Services
What services do you provide?
Haircuts, hair color, balayage, highlights, blowouts, perms, digital perms, and Japanese/thermal straightening.
Do you cut men’s hair too?
Yes — men’s haircuts, fades, trims, and styling are a core part of our services.
Do you offer digital perms?
Yes — we specialize in digital perms for soft, natural-looking waves tailored to your hair type.
Do you offer permanent hair straightening?
Yes — advanced thermal/Japanese straightening for smooth, shiny, long-lasting results.
How long does a digital perm last?
Typically 6–12 months, depending on hair type and at-home care.
How long does permanent straightening last?
Often 6 months or longer with proper care and maintenance.
How long does a haircut take?
Most haircuts take 30–45 minutes; color/perm services may take 1–3 hours.
Do you offer services for kids?
Yes — children’s haircuts are available; pricing is based on age and style.
Pricing & Policies
How much do services cost?
Haircuts: $20–$40 • Color & Highlights: $50–$250 • Perms & Texture: $70–$250.
See our full service menu for details.
See our full service menu for details.
Do you require deposits?
No deposit for most services. Some long or custom services may require a deposit — we’ll let you know when booking.
What is your cancellation policy?
Please give at least 24 hours’ notice to cancel or reschedule.
Hair Care & Preparation
Should I wash my hair before a color appointment?
Avoid washing right before color/highlights. Natural oils protect your scalp and help color apply evenly.
What should I do before coming to the salon?
Detangle gently, skip heavy products (hairspray/gel), and bring photo inspiration so your stylist understands your goals.
Can I color my hair if I recently used box dye?
We recommend avoiding box dye before your visit — it can affect results and make professional correction more difficult.
Should I do a patch test before coloring?
If it’s your first time coloring with us or you have sensitive skin, a patch test 48 hours prior is recommended.
How should I prepare for a perm or straightening?
Arrive with clean, dry hair free of oils, heavy conditioners, or sprays so the treatment bonds properly.
What should I wear to my appointment?
Avoid high collars or delicate fabrics that could stain from color. Comfortable clothing makes the experience easier.
How should I take care of my hair after coloring?
Use sulfate-free shampoo, wash less often, apply heat/UV protectants, and avoid hot water to preserve vibrancy.
How do I maintain results after a digital perm or straightening?
Avoid washing for 48 hours, minimize heat styling, and follow the product routine recommended by your stylist.
Can I bring photos of hairstyles I like?
Absolutely — photos help us match your vision and personalize your cut, color, or texture service.
Is it okay to use styling products before my haircut?
A little is fine, but avoid heavy gels or hairspray — we need to see your natural texture to cut accurately.
How often should I trim my hair?
Every 8–10 weeks helps prevent split ends and keeps your shape fresh.
How do I protect my hair from chlorine or sun after coloring?
Rinse after swimming, use a UV protectant or hat in direct sun, and keep a leave-in conditioner in your bag.